Consumer Right No. 2

Right to Privacy

What does this mean for the ordinary consumer?

Your right to restrict unwanted direct marketing:

• Consumers have the right to protect their privacy and confidentiality in respect of unwanted or unsolicited correspondence.
• Consumers have the right to refuse unwanted sms’s, telephone calls, letters or ‘spam’ e-mail.

Your right to discontinue receipt of direct marketing at any time:

• Consumers have the right to opt out of receiving unsolicited direct marketing services by blocking the relevant supplier/marketer.
• Consumers have the right to accept, restrict or refuse unwanted direct marketing.
• Companies and suppliers are not permitted to continue any unsolicited direct marketing of goods and services, once consumers have opted out.